Borders closed the last of its giant bookstores in September. But some readers didn’t get the memo.
Despite the retailer’s well-publicized bankruptcy liquidation and months of store-closing sales, at least two gift-card holders recently tried to redeem their plastic for purchases.
“Unfortunately, when the gift-card holders went to use their gift cards this very holiday season, they were advised the gift cards were no longer valid, much to their surprise,” attorneys for the thwarted shoppers wrote in court papers filed Wednesday.
Those attorneys are now coming after Borders, which they said trumpeted the validity of gift cards following its Feb. 16 bankruptcy filing but didn’t quite take the same tactic when it decided to close up shop and stop honoring the cards. At that point, the attorneys say, Borders neglected to tell the gift-card holders that they’d need to file a claim against the company to get their money back.
“Even though the debtors were well aware that thousands of gift cards were outstanding, they did nothing to notify the holders,” wrote the attorneys.
Read the rest of the article at the Wall Street Journal
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